bdt game Privacy Policy

1 Introduction and Scope

This Privacy Policy ("Policy") applies to all services and activities of the bdt game platform. When you use the bdt game website, create an account, or use any of our services, you are considered to have accepted the terms of this Policy.

Please read this Policy carefully before registering and using bdt game's services. This Policy should be read together with our Terms and Conditions, as both documents together form the basis of our relationship with you.

This Policy applies to all individuals residing in Bangladesh who use the bdt game platform. We believe that transparency and trust are the foundation of a healthy platform. Through this Policy, we want to let you know where your data goes, why it is used, and how you can control it.

2 What Information Is Collected

bdt game collects your information from various sources. The type of information collected depends on which services you use. The different types of information are described below.

2.1 Information Provided at Registration

When creating an account, the information you provide includes:

• Full name (as per national ID card)
• Date of birth (for age verification)
• Email address and mobile number
• Username and password
• Permanent address

2.2 Identity Verification (KYC) Information

To ensure a safe environment and for financial transactions, bdt game may request identity verification documents in certain situations. These may include a copy of your National ID (NID), passport, or driving licence. These documents are collected and stored solely for identity verification purposes.

2.3 Financial Transaction Information

Payment-related information is collected at the time of deposits and withdrawals. When transacting via bKash, Nagad, Rocket, Upay, or bank transfer, your mobile number or account number is stored.

2.4 Automatically Collected Information

The following technical information is automatically recorded while you browse the website:

• IP address and device type
• Browser type and version
• Operating system information
• Pages visited and time spent on each page
• Referral source (where you came from before reaching the site)
• Gaming activity logs (betting history, win/loss records)

3 Purpose of Data Use

bdt game uses collected information only for legitimate and specific purposes. The main reasons for using your data are set out below.

3.1 Service Operations

• Creating, verifying and managing accounts
• Processing deposits, withdrawals and bonuses
• Tracking gaming activity and maintaining scorecards
• Managing the VIP programme and rewards

3.2 Security and Fraud Prevention

bdt game regularly monitors transactions to keep user accounts secure and to detect suspicious activity. Preventing money laundering and fraudulent activity is our priority.

3.3 Customer Support

Your information is needed to provide assistance via 24/7 live chat and email and to resolve your issues quickly. Our support team serves in both Bengali and English.

3.4 Responsible Gaming

User gaming patterns are monitored to identify the risk of excessive play and to provide assistance when needed. In line with our responsible gaming policy, we are committed to keeping gaming as entertainment.

3.5 Communications and Notifications

• Sending urgent account-related notifications
• Informing you about promotional offers and bonuses (subject to your consent)
• Notifying you of policy changes

4 Cookies and Tracking Technologies

The bdt game website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help the website remember your preferences and activity.

4.1 Essential Cookies

These cookies are necessary for the basic functioning of the website. They are used to maintain login sessions, ensure security, and complete payment processes. Disabling these cookies will affect many functions of the site.

4.2 Functional Cookies

These cookies are used to remember your language preferences, game settings, and other personal preferences. They make your experience more convenient.

4.3 Analytics Cookies

Third-party analytics tools may be used to monitor website performance and understand user behaviour. The information collected is analysed in aggregate and no individual is identified separately.

5 Data Sharing with Third Parties

bdt game never sells your personal information to third parties. However, in the limited circumstances below, certain information may need to be shared.

5.1 Service Provider Partners

Limited information may be shared with payment processors, technology service providers, and game suppliers. These partners are required to follow strict contractual terms for data protection.

5.2 Legal Obligations

Disclosure of information may be required under applicable laws of Bangladesh or by court order. Cooperating with relevant authorities in financial crime investigations is our legal responsibility.

5.3 Business Restructuring

In the event of a merger or acquisition of bdt game, user data may be transferred. If such a change occurs, you will be informed in advance and given the opportunity to object where applicable.

5.4 International Data Transfers

Our servers and some service providers may be located outside Bangladesh. In such cases, your data may be transferred internationally. However, we ensure that adequate protection measures are maintained throughout.

6 Data Security Measures

bdt game uses industry-standard technology and processes to keep your personal information secure. Our key security measures are described below.

6.1 Encryption Technology

All data transmissions are secured through SSL (Secure Socket Layer) encryption. Payment-related information is stored in specially encrypted databases. Passwords are never stored in plain readable form — hashing technology is used.

6.2 Access Control

Only authorised staff may access user data, and only for specific reasons. All access is logged and reviewed regularly.

6.3 Security Testing

Regular security audits and vulnerability assessments are conducted. Any security flaws are resolved promptly. Any suspicious activity related to user data is investigated immediately.

7 Data Retention Period

bdt game does not retain data beyond what is needed for the relevant purpose. However, some data must be kept for a set period for legal and regulatory reasons.

7.1 Active Accounts

All information is retained while your account is active. This information is needed for account management, service improvement, and dispute resolution.

7.2 After Account Closure

After an account is closed or deactivated, financial transaction records and identity verification documents are retained for a set period in accordance with applicable law. Once that period has passed, the data is securely deleted or anonymised.

7.3 Marketing Data

When you withdraw your consent, information used for promotional communications is immediately stopped from being used for that purpose.

8 Your Rights as a User

As a bdt game user, you have certain fundamental rights over your personal information. We respect these rights and help you exercise them.

8.1 Right to Know

You can find out at any time what information bdt game holds about you. If you contact the support team, we will provide details of your information.

8.2 Right to Correction

If any information on your account is incorrect or incomplete, you can request that it be corrected. Some information can be changed directly from profile settings; for others, the support team's assistance is required.

8.3 Right to Deletion

In certain circumstances you can request that your data be deleted. However, this may not be possible where there is a legal obligation or an active dispute.

8.4 Right to Object to Processing

You have the full right to object to your data being used for marketing or promotional communications. To opt out of such communications, change your account settings or let our support team know.

8.5 Data Portability

You can request a copy of your data, which will generally be provided in a usable format. To learn more about us, visit our About Us page.

9 Protection of Minors

bdt game strictly does not provide services to anyone under the age of 21. This is one of our core principles.

Age is verified at registration and ID may be requested if needed. If we confirm that a minor has created an account using false information, that account will be closed immediately and no funds will be returned.

This service is for ages 21+. If you believe someone you know is using this platform despite being a minor, please notify our support team. We will investigate the matter as a priority.

10 Policy Changes & Updates

bdt game reserves the right to change this privacy policy as needed. The policy may be updated due to service expansion, changes in technology, or legal requirements.

10.1 Notice of Changes

For significant changes, we will notify you at least 30 days in advance by email or through the platform. For minor changes, only the updated date on this page will be changed.

10.2 Meaning of Continued Use

If you continue using bdt game after a policy change, you will be considered to have accepted the new policy. If you do not agree to the changes, you always have the option to close your account.

11 Contact & Complaint Resolution

If you have any questions, concerns, or complaints about this privacy policy, please contact us. We will try to respond as quickly as possible.

11.1 Contact Methods

You can send any privacy-related requests or complaints through the following:

• Live Chat: Click the live chat button at the bottom right corner of the website (active 24/7)
• Email: [email protected]

Our support team can respond in both Bengali and English. Email replies are typically received within business days.

11.2 Data Protection Officer

For serious matters related to personal data protection, you can contact our data protection team directly. Send an email to the address above with "Privacy Complaint" in the subject line.