For Ages 21 and Above

bdt game's Responsible Gaming Policy

Sports and casino entertainment is meant for enjoyment — not as a way to earn money. bdt game believes the experience is most enjoyable when every player knows their limits and plays with awareness.

21+ Age Limit Mandatory
Self-Exclusion Option
24/7 Support

Age Limit and Responsibility

21+

To open an account at bdt game and take part in any betting or casino activity, you must be at least 21 years old. Providing your correct date of birth at registration is mandatory. Any government-issued ID may be requested for age verification.

If a minor in your household uses your device, make sure it is password-protected and do not share your login details with anyone. Detailed age-related policies are set out in our Terms and Conditions.

Remember: Gambling is entertainment — not a tool for solving financial problems. Set your budget before you play and do not go beyond it. Never bet money you cannot afford to lose.

Tools to Keep Yourself in Control

bdt game provides several tools you can use to manage your gaming habits. Using these features is your right — not a sign of weakness.

Set Deposit Limits

Set a maximum daily, weekly or monthly deposit amount. Reducing a limit takes effect immediately; increasing one takes time.

Deposit Control

Set Loss Limits

Decide in advance how much you can lose within a set period before play stops. Once the limit is reached, betting will stop automatically.

Loss Control

Session Time Control

Set a time limit for how long you play in one sitting. When the time is up, an automatic message will appear and the session will end.

Time Management

Cooling-Off Break

Pause your gaming temporarily for a few days to a few weeks. During this time you cannot access your account, but your existing balance stays safe.

Temporary Break

Self-Exclusion

For a longer break, you can close your account for a set period or permanently. While exclusion is active, no new account can be opened.

Long-Term Protection

Reality Check Messages

Receive pop-up messages at set intervals showing how long you have been playing and your total wins and losses. A simple way to stay aware.

Awareness

To use these tools, contact bdt game's 24/7 live chat or write to our support email. Our team provides help in both Bengali and English.

Self-Exclusion Request

Fill in the details below and send your self-exclusion request via live chat or email.

Copy this information and send it via live chat or email and our team will act quickly.

Warning Signs of Problem Gambling

If you notice any of the signs below in yourself or a family member, consider seeking help. These are not signs of weakness — they are an opportunity to take action in time.

  • You keep placing larger bets to try to win back lost money and cannot stop.
  • You are spending money set aside for family or emergency needs beyond your gambling budget.
  • You are hiding your gambling from family or friends, or lying about it.
  • You feel restless, irritable or uncomfortable when you are unable to play.
  • You are spending more time gambling at the expense of work, studies or family responsibilities.
  • You have developed a tendency to borrow money or go into debt to place bets.
  • You have tried to stop multiple times but have not been able to.

If any one of the signs above applies to you, do not wait — seek help now. Read the "Where to Get Help" section below.

Build Healthy Gaming Habits

Following a few simple rules before betting or playing casino games can make the experience much more enjoyable. bdt game always recommends —

  • Set a budget before you play and stick to it strictly. Start with only what you can afford to spend on entertainment.
  • Set a time limit for your play in advance — you can set an alarm. Long unbroken sessions reduce your ability to make good decisions.
  • Avoid playing when you are angry, sad or under stress. Making decisions driven by emotion leads to serious mistakes.
  • Never place bets while under the influence of alcohol or any other substance.
  • Plan in advance to withdraw a portion of your winnings so that a win does not simply go back into more bets.
  • Keep other sources of enjoyment in your life — family, friends, hobbies. A life centred solely on betting increases risk.

Our Privacy Policy explains in detail how your personal information and account activity are kept secure. Protecting your data is part of our responsible gaming policy.

Where to Get Help

Do not face problem gambling alone — seek help. Professional advice and the people close to you can provide the best support.

bdt game Live Chat

Support is available 24 hours a day, 7 days a week in Bengali and English. Tell us directly about account limits, exclusion or any concern you have.

Instant Support

Email Support

You can also send self-exclusion or account limit requests by email. Our team replies in Bengali.

Email Contact

Family and Friends

Talk openly with the people close to you. Support from family is one of the most effective ways to overcome a problem.

Family Support

Professional Counsellors

Visit a mental health specialist or addiction counsellor. Both government and private mental health services are available in Bangladesh.

Professional Support

Support Groups and Organisations

There are social organisations and support groups in Bangladesh that work on gambling addiction. Connect with people you can talk to about the problem.

Community Support

To learn more about us, visit our About Us page — it sets out bdt game's values and our commitment to player protection in detail.

Common Questions and Answers

Answers to common questions about responsible gaming are provided here. For more questions, see our full FAQ section or contact us via live chat.

No, your account balance stays completely safe during self-exclusion. You can withdraw the funds once the exclusion period ends or your account is reactivated. For permanent closure, contact the support team for help with the withdrawal process.

Lowering a deposit limit takes effect immediately. However, a request to increase a limit takes at least seven days to come into effect. This delay is intentional — to allow time to reconsider decisions made in the heat of the moment.

No. Opening a new account with the same identity documents while self-exclusion is active is strictly prohibited. Following this rule is important for your own protection. Once the exclusion period ends, you can reactivate your account through the support team.

Yes. If someone in your family is experiencing problem gambling, you can inform our support team. Contact us with the relevant account details and we will take appropriate action. Seeking help from a professional mental health counsellor as a family can also be effective in overcoming the problem.

To activate reality checks, let us know via live chat. Tell us how often you would like to receive messages and our team will enable it on your account. This is completely free and can be changed at any time.

No. When the session time limit is reached, placing new bets will stop, but bets already placed will continue to run normally and will be settled according to their outcome. Active bets will not be cancelled.